Returns & Exchanges

At Melitta, we want you to be completely satisfied with your coffee experience. If you are not happy with your purchase, you may return unopened items or defective brewing equipment within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team with your order number to initiate a return request for eligible coffee or accessories.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that coffee bags remain sealed to comply with food safety regulations.

• 3.
  Label and Ship

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process a refund to your original payment method within 5-7 business days.